Preloader logo

Frequently Asked Questions

By making a purchase of any products/services, you are deemed to have read, understood, accepted and be bound by the terms and conditions of Atashouse Pte Ltd.

We will reach out to you within 1-3 days regarding your order. Payment have to be successfully made before orders will be processed.

Orders cannot be cancelled as they are expedited and packed as soon as orders are made. Thus, we encourage you to consider carefully before before making a booking and/or purchase a product.

Yes, our parcels are tracked in order to ensure safe delivery to your designated address. To track your parcel, please email us at to get your Tracking Number.

Yes, you can. Please email us at and we will get back to you with a quote.

For all orders, we have a $5 flat rate for tracked delivery. This ensures that your order reaches you safely and quickly. Your mobile number might be given to 3rd party services for delivery purposes.

For urgent orders, we could do same-day express delivery for $20, subject to availability of delivery slot. Please reach out to us here to make the necessary delivery arrangements.

All payment via Paylah/PayNow or PayPal or Bank Transfer. More payment details will be given upon order.

Items that are out of stock will be replenished, if you would like to order. Please pre-order through at and we will reach out to you within 1-3 days.